Copyright Policy

Procedure for Reporting Copyright Infringement

This Policy explains how SIA “VEESP” (“Veesp”, “we”, “us”, “our”) receives and handles intellectual property / copyright infringement notices concerning content hosted by our customers or accessible via our network.

We process notices expeditiously under applicable law, including the EU Digital Services Act (DSA) and relevant local, state, and national laws on copyrights, trademarks, patents and related rights in the jurisdiction where the Service is provided.

If you believe material accessible via Veesp infringes your rights, please submit a copyright infringement notice following the requirements in Section 2 and include the minimum information listed there.

1. Scope

1.1. We respect intellectual property rights and act as a hosting provider.

1.2. This Policy covers notices about content hosted by our customers or accessible via our network.

1.3. We handle notices expeditiously under applicable law, including the DSA.

2. How to Submit a Notice (Minimum Required)

2.1. Precise location: full URL/IP/path (and port or file hash if relevant).

2.2. Why unlawful: short legal basis (e.g., copyright ownership + lack of license; rights in image/privacy; impersonation).

2.3. Notifier identity & contact: name/organization and email.

2.4. Good-faith statements: that the information is accurate and you are the rightsholder / the person affected / authorized to act.

2.5. Where to send: abuse@veesp.com or via our ticketing system (see Contact page).

2.6. Optional (helps review): timestamps, evidence (screenshots/registrations), jurisdiction/scope, requested remedy (remove/block/geo-block).

Minimal identification (only when relevant & proportionate, GDPR/DSA):

2.7. If you claim that you are personally depicted (e.g., image/video of you; non-consensual content; doxxing/impersonation), we may request minimal verification to prevent abuse:

2.7.1. a short self-declaration that you are the person depicted; and

2.7.2. one corroborating item (e.g., link to your official/public profile with matching content; original file/metadata; platform report/ID).

2.7.3. Only if strictly necessary: a redacted proof of identity showing name + photo/signature; all non-needed fields (number, address, series, MRZ, etc.) must be masked.

Representatives (when not the rightsholder/individual):

2.8. Provide limited proof of authority (e.g., email from the rightsholder’s domain, authorization letter/POA, registry link). Notarization/apostille is not required by default.

Data minimization & deletion:

2.9. We request the least intrusive data needed to assess the notice; store it only as necessary for the case/appeal/compliance, then delete or de-identify per our Privacy Policy.

3. What We Do After a Notice

3.1. Review without undue delay; request missing details if needed.

3.2. Where proportionate, request limited verification (see 2.7–2.8).

3.3. If the notice appears valid, notify the customer and request removal or proof of authorization.

3.4. Decide expeditiously and inform the notifier of the outcome.

3.5. If measures are taken, issue a Statement of Reasons to the customer and provide an internal complaint route (DSA Art. 17).

4. Possible Measures (Proportionate)

4.1. Removal or blocking/geo-blocking of the specific content.

4.2. Targeted feature/port restrictions or temporary suspension of the affected service.

4.3. Emergency action (clear illegality or imminent risk) may be taken immediately, with post-action notice.

4.4. Referral to competent authorities, where appropriate.

5. Counter-Notice & Appeals (Customers)

5.1. If you believe a measure was in error, file a counter-notice with arguments and evidence.

5.2. You may submit an internal complaint/appeal to appeals@veesp.com quoting [#ID].

5.3. We review promptly and may restore access where legally permissible.

6. Language & Verification

6.1. We accept notices in English or Latvian.

6.2. Passports/apostilles are not required by default; verification is minimal and proportionate (see 2.7–2.8).

6.3. We may request redacted documents to avoid excess personal data.

7. Repeat Infringement

7.1. Services of repeat infringers may be restricted or terminated, considering number, gravity, and recency of violations and any valid counter-evidence.

8. Data & Privacy

8.1. We process notice data to assess claims and fulfill legal obligations (DSA/GDPR).

8.2. We retain data only as necessary for handling the case, appeals, compliance and reporting, then delete or de-identify it per our Privacy Policy.

9. No Legal Advice

9.1. Our communications are operational and do not constitute legal advice. Ownership/validity disputes are for courts/authorities.

10. Contacts

10.1. Notices: abuse@veesp.com

10.2. Appeals (internal complaint): appeals@veesp.com

10.3. General: info@veesp.com